The Crucial Role of O&M in Telecom Industry
Operation and Maintenance (O&M) is the foundation for success in any industry. While efficient operations drive revenue, effective maintenance ensures smooth operations.
A well-planned O&M strategy can significantly reduce costs in terms of money, energy, and time. More importantly, it enhances brand value by ensuring consistent performance and reliability.
O & M – Telecom Towers
Preventive Maintenance
- Preventive maintenance is aimed at reducing the risk of faults and at maintaining the predetermined tolerance limits. On the basis of manufacturer’s recommendation and statistics preventive work is done
Corrective Maintenance
- Corrective maintenance consists of activities for correcting any faults which occur. Faults may be, for example detected by alarms, complaints from customer or from checks during preventive maintenance work.
Field Processes
- Maintenance services of all electrical and electronic equipment available at client site
- Alarm management
- Fault rectification
- Housekeeping & rectification of site
- Site hygiene & maintenance of civil & mechanical installations at sites
- EB rectification
- OEM spare parts management
- Maximize network up-time and increase customer profitability
Site Audits
- One time Audit of infrastructure alarms by the field technicians and Quarterly audit to cover 10% of the sites in each quarter.
- Conducting CPH audit DG set fuel efficiency of sites on annual basis.
- All DG sets undergoing major / top overhaul will be tested for fuel efficiency.
- Audit of air conditioners for poor cooling
- Audit of SMPS for adequacy of rectifier modules on yearly basis.
- Pre-monsoon audit of shelters and sites to ensure no water leakage on 100 % sites.
- Pre-summer audits on air conditioners for cleanliness of condenser coils and filters.
- Surprise audits by SME’s of each circle on yearly basis
Software Tools
- Maintenance Management Systems CRM & WFMS
- Fault Monitoring & Management Systems
- Energy Monitoring